Relais Group Palace Hotel – FAQs – A luxury 4 star hotel in the center of Rome near Piazza Navona, Spanish Steps and the Vatican

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Relais Group Palace Hotel Rome


Via dei Banchi Vecchi, 115 - 00187 Rome, Italy
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The Relais Group Palace Hotel in the center of Rome is fittingly situated in a 15th Century palazzo in one of the most historic and beautiful areas of Rome.


» Can you arrange for me to be picked up from the airport?

Yes, we can arrange for you to be picked up from the local airports, train stations and ports for a reasonable surcharge

Frequently Asked Questions

» Is internet access available?

Yes, we offer access to the internet via Wi-Fi connection – all free of charge.

» Are you close to the city centre?

Absolutely!! We are located in the heart of the ancient historical city of Rome within easy walking distance from famous sites such as Piazza Navona, the Vatican, Campo de’ Fiori, the Pantheon, the Trevi Fountain and masterful pieces of art from artists such as Michelangelo, Caravaggio and Bernini.

» Can you arrange a tour for us?

Yes we can.  We have links with leading professional tour companies who employ trained and licensed tour guides who are qualified in a variety of disciplines including art history, archaeology and many more.  They can tell you everything you want to know about the Eternal City so you can really appreciate the importance of what you see and experience.

» But where can we go and what can we do?

Have no fear!  We also offer a service to book specially chosen restaurants for you, or even box office events such as an evening at the Opera or Theatre, or perhaps a concert or sporting event.  You just leave it to us and we will make all of the arrangements for you.

» Are there any good shops nearby?

Of course! Rome is renowned for it’s Italian fashion boutiques and the main shopping areas are a matter of minutes away.  For those who need a little helping hand choosing from the vast array of things available, you could also take advantage of our Personal Shopper service – why not?!!

» Rome is so romantic, can you help me seal the deal for my loved one?

We can treat your loved one like a VIP with our VIP service – beautiful flower arrangements, delicious fruit or chocolate presentations or perhaps a bottle of Champagne…no problem we can arrange what you need to make your loved one feel extra special.

Video Tour

Facilities and Services

arrow  24 hour front desk with highly trained multi-lingual staff to care for your every need
arrow  Hotel bar
arrow  Lift / elevator
arrow  Luggage storage
arrow  Shops
arrow  Laundry, dry cleaning and ironing service
arrow  Room service
arrow  American breakfast also available to be served in your room
arrow  Airport shuttle service (for a surcharge)
arrow  Currency exchange
arrow  Bicycle Rental
arrow  Shoe Shine services
arrow  Booking and ticket services
arrow  Fax and photocopying services

Relais Group Palace Hotel | Via dei Banchi Vecchi, 115 - 00187 Rome, Italy
P.IVA 11226511001
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